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Find Item By Serial Number WhenFind Item By Serial Number When YouYou need to know the serial number when you speak with support, service the product, or determine if the product is still under warranty.
You can also use your operating system (Windows or Chrome) to find the number. If a System Information window does not open, continue with these steps. On an HP supported Chromebook, the serial number has 10 digits. On Chromebooks not supported by HP, the serial number format might vary. The number might display on a label or be etched on the products surface. Find Item By Software To RetrieveIf you have connected the printer to a computer, you can also use HP software to retrieve the number. You might need to open the ink cartridge access area or scanner lid to reveal the label. For small items, such as accessories, the number might not be available from the product exterior and is only available from original product packaging, documentation that came with the product, or the invoice or proof of purchase material. Examples: LaserJet Pro P1102 paper jam, EliteBook 840 G3 bios update. We apologize for this inconvenience and are addressing the issue.
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